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Hi Ms T, 

We’re deeply sorry for your loss and understand how difficult it is to say goodbye to a beloved fur baby, and would like to pass our sincerest condolences to you and your family. 

Thank you for trusting us with the care of your little ones, and we’re glad we could assist you with this promptly. Please don’t hesitate to reach out if there’s anything else we can do to support you during this time. 

Kind regards, 
Oneplan.