DD
Diane D

1 reviews | Active since Jun 2023

21 Jun 2023, 13:38

I want to thank Oneplan for their fantastic service and professional way in which both myself and Yuko have been treated as members

I want to thank Oneplan for their fantastic service and professional way in which both myself and Yuko have been treated as members. It made my heart have peace during all the years knowing that Yuko had the best cover and care I could ask for. I’m totally heartbroken at the moment but with all my beautiful memories of a special ***, time will heal my heart. 💔❤️ If anyone is looking for pet insurance, please look no further than Oneplan they are absolutely the best.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply21 Jun 2023, 16:11
Official
Hi Diane,

Your 5-star rating on the service received from the team is highly valued. Our clients and fur-babies are important to us, and we hope to always provide them with the best service possible. 
 
We are so sorry to hear about the passing away of your fur-baby Yuko. Our deepest sympathies to you and your family. Our fur-family is precious to us, and we understand your pain. Losing someone we love is the hardest thing we'll ever face, and for most pet *****s, losing a pet is no different. Yuko was lucky to have found a family as loving as yours. 
     
Thank you for sharing your positive service experience with us. We are pleased to hear that besides the current situation, we were able to assist professionally and with compassion during this difficult time. 
 
May the memories you share with Yuko forever be close to your heart.
    
Kind Regards,
Oneplan