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Michael M

1 reviews | Active since Jan 2025

09 Mar 2025, 23:47

I want to start with a apology to oneplan and Rutendo Adelaide

I want to start with a apology to oneplan and Rutendo Adelaide. For have contacting them as made as I was for a problem that **** my fault. I was rude and wrongly saying things I should have not. With all this taking place I must leave my review to most of all Rutendo Adelaide, was to calm and knew exactly what he was doing, dealing with a grumpy client already was able to resolve my situation with no hassle at all within a a day the matter was resolved and I'm left with only good words for the excellent service I received on thank you.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Mar 2025, 07:31
Official
Hi Michael, 

Thank you for your honesty and for sharing your experience. It takes a lot to acknowledge a situation like this, and we truly appreciate your kind words. Rutendo's professionalism, patience, and ability to resolve your issue smoothly speak volumes about the dedication we strive for at Oneplan. We’re glad everything was sorted out quickly and that you were left with a positive experience. Your feedback means a lot, and we’ll be sure to share your appreciation with Rutendo! 

Kind regards, 
Oneplan.