LL
Lwanda L
1 reviews | Active since Mar 2026
21 Mar 2026, 13:44
I want to go to the ...
I want to go to the doctor but my claim is rejected why ?
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
21 Mar 2026, 14:03Hi Lwanda,
Thank you for getting in touch with us. Kindly note that there is rejected amount related to the OTC claim dated 2025/11/08. Until this claim has been resolved, you will not be able to utilize the day-to-day benefits on the policy. We have noted that our claims team have been in contact with you to advise on the claim and how it was processed and informed you on how to resolve the matter and avoid claims being rejected.
You are welcome to reach out to us on WhatsApp at ***, call ***, or send an email to *** with your policy details and out team will happily assist with resolving the rejected amount.
We look forward to hearing from you to resolve the matter.
Kind regards,
Oneplan.
Thank you for getting in touch with us. Kindly note that there is rejected amount related to the OTC claim dated 2025/11/08. Until this claim has been resolved, you will not be able to utilize the day-to-day benefits on the policy. We have noted that our claims team have been in contact with you to advise on the claim and how it was processed and informed you on how to resolve the matter and avoid claims being rejected.
You are welcome to reach out to us on WhatsApp at ***, call ***, or send an email to *** with your policy details and out team will happily assist with resolving the rejected amount.
We look forward to hearing from you to resolve the matter.
Kind regards,
Oneplan.
Oneplan Insurance's reply21 Mar 2026, 14:03
Official
Hi Lwanda,
Thank you for getting in touch with us. Kindly note that there is rejected amount related to the OTC claim dated 2025/11/08. Until this claim has been resolved, you will not be able to utilize the day-to-day benefits on the policy. We have noted that our claims team have been in contact with you to advise on the claim and how it was processed and informed you on how to resolve the matter and avoid claims being rejected.
You are welcome to reach out to us on WhatsApp at ***, call ***, or send an email to *** with your policy details and out team will happily assist with resolving the rejected amount.
We look forward to hearing from you to resolve the matter.
Kind regards,
Oneplan.
Thank you for getting in touch with us. Kindly note that there is rejected amount related to the OTC claim dated 2025/11/08. Until this claim has been resolved, you will not be able to utilize the day-to-day benefits on the policy. We have noted that our claims team have been in contact with you to advise on the claim and how it was processed and informed you on how to resolve the matter and avoid claims being rejected.
You are welcome to reach out to us on WhatsApp at ***, call ***, or send an email to *** with your policy details and out team will happily assist with resolving the rejected amount.
We look forward to hearing from you to resolve the matter.
Kind regards,
Oneplan.