SS
Susan S

1 reviews | Active since May 2024

21 May 2024, 13:03

I used their WhatsApp service and Mathapelo Mathibe assisted me within a matter of seconds of my query going through

I used their WhatsApp service and Mathapelo Mathibe assisted me within a matter of seconds of my query going through. I was so impressed. I was given the correct information 1st time and I also went back with another question and helped me straight away. Thank you Mathapelo and ONEPLAN for excellent service 👍🏻

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply21 May 2024, 15:39
Official
Hi Susan,

We love that Mathapelo from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. 
Please give our love to Sadie and Max.
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
     
Kind Regards,
Oneplan