AH
Angelique H
1 reviews | Active since Jul 2019
04 Jun 2026, 14:03
I use Oneplan for my Pet insurance company as they provide me with the exact cover I need
I use Oneplan for my Pet insurance company as they provide me with the exact cover I need. My pet has had 2 near death experiences at the most inconvenient times but Oneplan has been there each time to assist me. I recently changed bank accounts and needed to move my debit order mandate and Athi from the call centre assisted me on whatsapp during working hours.
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Replies (1)
Oneplan Insurance's replyOfficial
04 Jun 2026, 14:05Hi Angelique,
Thank you for taking the time to share your experience with us and for your continued trust in Oneplan.
Thank you for taking the time to share your experience with us and for your continued trust in Oneplan.
We’re truly pleased to hear that we’ve been able to support you during such critical moments, especially when your pet faced serious health challenges. Situations like these can be incredibly stressful, and it means a great deal to know that we could be there for you when it mattered most.
We also appreciate your kind recognition of Athi. We’re glad to hear that he was able to assist you promptly and efficiently via WhatsApp with updating your debit order mandate. Providing convenient, clear, and reliable support across all channels is something we continuously strive for.
Thank you for choosing Oneplan to care for your pet!
Kind regards,
Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply04 Jun 2026, 14:05
Official
Hi Angelique,
Thank you for taking the time to share your experience with us and for your continued trust in Oneplan.
Thank you for taking the time to share your experience with us and for your continued trust in Oneplan.
We’re truly pleased to hear that we’ve been able to support you during such critical moments, especially when your pet faced serious health challenges. Situations like these can be incredibly stressful, and it means a great deal to know that we could be there for you when it mattered most.
We also appreciate your kind recognition of Athi. We’re glad to hear that he was able to assist you promptly and efficiently via WhatsApp with updating your debit order mandate. Providing convenient, clear, and reliable support across all channels is something we continuously strive for.
Thank you for choosing Oneplan to care for your pet!
Kind regards,
Oneplan.
Kind regards,
Oneplan.