LO-Ia7yoaOPwtbIca
Lourens Oberholzer - I am 70 years old and One Plan was the best I could afford.
1 reviews | Active since Sept 2023
13 Sept 2023, 18:56
I try to get answers...
I try to get answers to how the funds work for visiting a doctor and let bloodtests be done.
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
14 Sept 2023, 07:42Good day Lourens,
Thank you for reaching out to us.
We sincerely apologize for any inconvenience which may have been caused as we value you as our client.
Kindly note that claims can be loaded within 60 seconds via the Oneplan App, however, should you experience any issues loading funds via the Oneplan App you may contact our Customer Service Team on *** or our Whatsapp Team on *** for further assistance and one of our friendly consultants will be able to assist you.
For claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered as this is for auditing purposes.
We have escalated the matter to the relevant department, and one of our consultants will be in contact with you to further explain and provide clarity on the above matter.
Kind Regards,
Oneplan
Thank you for reaching out to us.
We sincerely apologize for any inconvenience which may have been caused as we value you as our client.
Kindly note that claims can be loaded within 60 seconds via the Oneplan App, however, should you experience any issues loading funds via the Oneplan App you may contact our Customer Service Team on *** or our Whatsapp Team on *** for further assistance and one of our friendly consultants will be able to assist you.
For claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered as this is for auditing purposes.
We have escalated the matter to the relevant department, and one of our consultants will be in contact with you to further explain and provide clarity on the above matter.
Kind Regards,
Oneplan
Oneplan Insurance's reply14 Sept 2023, 07:42
Official
Good day Lourens,
Thank you for reaching out to us.
We sincerely apologize for any inconvenience which may have been caused as we value you as our client.
Kindly note that claims can be loaded within 60 seconds via the Oneplan App, however, should you experience any issues loading funds via the Oneplan App you may contact our Customer Service Team on *** or our Whatsapp Team on *** for further assistance and one of our friendly consultants will be able to assist you.
For claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered as this is for auditing purposes.
We have escalated the matter to the relevant department, and one of our consultants will be in contact with you to further explain and provide clarity on the above matter.
Kind Regards,
Oneplan
Thank you for reaching out to us.
We sincerely apologize for any inconvenience which may have been caused as we value you as our client.
Kindly note that claims can be loaded within 60 seconds via the Oneplan App, however, should you experience any issues loading funds via the Oneplan App you may contact our Customer Service Team on *** or our Whatsapp Team on *** for further assistance and one of our friendly consultants will be able to assist you.
For claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered as this is for auditing purposes.
We have escalated the matter to the relevant department, and one of our consultants will be in contact with you to further explain and provide clarity on the above matter.
Kind Regards,
Oneplan