AE
Anelize E
1 reviews | Active since Dec 2022
02 Jan 2025, 06:37
I took my dog for his check-up
I took my dog for his check-up. I submitted the invoice after his visit. Within a couple of hours I received feedback that the claim has been approved and will be paid within a day or 2. The agent that assissted me was Refilwe Ntsia.
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Oneplan Insurance's replyOfficial
02 Jan 2025, 09:56Hi Anelize,
We love that the Refilwe made such a lasting impression on you.
Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service, we strive to achieve this on every single interaction. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We are pleased to hear that the team was able to assist professionally and efficiently.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan.
We love that the Refilwe made such a lasting impression on you.
Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service, we strive to achieve this on every single interaction. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We are pleased to hear that the team was able to assist professionally and efficiently.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan.
Oneplan Insurance's reply02 Jan 2025, 09:56
Official
Hi Anelize,
We love that the Refilwe made such a lasting impression on you.
Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service, we strive to achieve this on every single interaction. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We are pleased to hear that the team was able to assist professionally and efficiently.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan.
We love that the Refilwe made such a lasting impression on you.
Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service, we strive to achieve this on every single interaction. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We are pleased to hear that the team was able to assist professionally and efficiently.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan.