EB
Elsie B

1 reviews | Active since Sept 2017

26 Jan 2023, 08:43

I think you can do s...

I think you can do something about the telephone system I was holding for 45 minutes and then decided to go to the whats app option

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply26 Jan 2023, 09:52
Official
Hi Elsie,

Thank for sharing your service experience with us.

We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner. We are pleased to hear that despite the circumstances our Digital team has made a lasting impression on you. We believe in providing the best service to our clients and fur-babies and we are happy to have Fielies, Keano and Valkyrie a part of the Oneplan Family.
     
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards, 
Oneplan