B
Brian
1 reviews | Active since Feb 2023
29 Apr 2025, 14:36
I struggling for mor...
I struggling for more than a month to get a claim resolved
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Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
29 Apr 2025, 14:58Dear Brian,
Thank you for sharing your honest review with us.
We apologize for any inconvenience that has been caused and for the circumstances under which your Hellopeter posting has reached us. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations as we do value you as our client.
We sincerely apologize for the delay and the frustration you've experienced in trying to get your claim resolved.
This is not the level of service we aim to provide.
Please rest assured that we will look into your case urgently and do our best to assist you as quickly as possible.
Kind regards
Oneplan.
Thank you for sharing your honest review with us.
We apologize for any inconvenience that has been caused and for the circumstances under which your Hellopeter posting has reached us. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations as we do value you as our client.
We sincerely apologize for the delay and the frustration you've experienced in trying to get your claim resolved.
This is not the level of service we aim to provide.
Please rest assured that we will look into your case urgently and do our best to assist you as quickly as possible.
Kind regards
Oneplan.
Oneplan Insurance's reply29 Apr 2025, 14:58
Official
Dear Brian,
Thank you for sharing your honest review with us.
We apologize for any inconvenience that has been caused and for the circumstances under which your Hellopeter posting has reached us. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations as we do value you as our client.
We sincerely apologize for the delay and the frustration you've experienced in trying to get your claim resolved.
This is not the level of service we aim to provide.
Please rest assured that we will look into your case urgently and do our best to assist you as quickly as possible.
Kind regards
Oneplan.
Thank you for sharing your honest review with us.
We apologize for any inconvenience that has been caused and for the circumstances under which your Hellopeter posting has reached us. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations as we do value you as our client.
We sincerely apologize for the delay and the frustration you've experienced in trying to get your claim resolved.
This is not the level of service we aim to provide.
Please rest assured that we will look into your case urgently and do our best to assist you as quickly as possible.
Kind regards
Oneplan.