Cc
Chanté chantecassels
1 reviews | Active since Apr 2024
11 Apr 2024, 10:42
I struggled getting my claims approved via the Oneplan app which never happened before but after speaking to Busisiwe Motha, both my claims have been actioned and approved within 24hrs
I struggled getting my claims approved via the Oneplan app which never happened before but after speaking to Busisiwe Motha, both my claims have been actioned and approved within 24hrs. Excellent customer service!
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
11 Apr 2024, 12:33Hi Chante,
Thank you for sharing your service experience with us and for letting us know how helpful Busisiwe was. We believe in providing the best service to our clients and we are so proud of the team for assisting you in a wonderful manner.
We apologize for any issues you may have experienced while using the Oneplan App. Kindly note should you experience any issues with uploading the invoice via the App, we have various alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** / App Chat or an email can be sent to ***.
We are glad to have you a part of the Oneplan Family and look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for letting us know how helpful Busisiwe was. We believe in providing the best service to our clients and we are so proud of the team for assisting you in a wonderful manner.
We apologize for any issues you may have experienced while using the Oneplan App. Kindly note should you experience any issues with uploading the invoice via the App, we have various alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** / App Chat or an email can be sent to ***.
We are glad to have you a part of the Oneplan Family and look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Oneplan Insurance's reply11 Apr 2024, 12:33
Official
Hi Chante,
Thank you for sharing your service experience with us and for letting us know how helpful Busisiwe was. We believe in providing the best service to our clients and we are so proud of the team for assisting you in a wonderful manner.
We apologize for any issues you may have experienced while using the Oneplan App. Kindly note should you experience any issues with uploading the invoice via the App, we have various alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** / App Chat or an email can be sent to ***.
We are glad to have you a part of the Oneplan Family and look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us and for letting us know how helpful Busisiwe was. We believe in providing the best service to our clients and we are so proud of the team for assisting you in a wonderful manner.
We apologize for any issues you may have experienced while using the Oneplan App. Kindly note should you experience any issues with uploading the invoice via the App, we have various alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** / App Chat or an email can be sent to ***.
We are glad to have you a part of the Oneplan Family and look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan