NK
Nantes K
1 reviews | Active since Aug 2023
31 Oct 2025, 16:22
I struggle on the app to load a claim
I struggle on the app to load a claim. Have then decided to chat om whatsapp. Big thank you to Kopano Makgeledise for assisting in a matter of minutes. Great service Kopano, I appreciate you.
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Replies (1)
Oneplan Insurance's replyOfficial
31 Oct 2025, 18:24Hi Nantes,
Thank you for your feedback. We’re glad to hear that Kopano was able to assist you so quickly and effectively via WhatsApp after you experienced challenges on the app. We’ll be sure to share your appreciation with her. She’ll be delighted to know her great service made a difference.
Kind regards,
Oneplan.
Thank you for your feedback. We’re glad to hear that Kopano was able to assist you so quickly and effectively via WhatsApp after you experienced challenges on the app. We’ll be sure to share your appreciation with her. She’ll be delighted to know her great service made a difference.
Kind regards,
Oneplan.
Oneplan Insurance's reply31 Oct 2025, 18:24
Official
Hi Nantes,
Thank you for your feedback. We’re glad to hear that Kopano was able to assist you so quickly and effectively via WhatsApp after you experienced challenges on the app. We’ll be sure to share your appreciation with her. She’ll be delighted to know her great service made a difference.
Kind regards,
Oneplan.
Thank you for your feedback. We’re glad to hear that Kopano was able to assist you so quickly and effectively via WhatsApp after you experienced challenges on the app. We’ll be sure to share your appreciation with her. She’ll be delighted to know her great service made a difference.
Kind regards,
Oneplan.