I spoke with Gershwin, and he was very pleasant and informative

Hi Jess, 

Thank you so much for sharing your experience with us. We’re so glad to hear that your conversation with Gershwin was pleasant and informative. His kindness and professionalism truly reflect the level of care we aim to provide in every interaction.

We also appreciate your note of thanks regarding the condolences, our team is always here to support you with empathy and understanding during difficult moments. 

Wishing you a gentle and peaceful day further, and please don’t hesitate to reach out if you need anything. 

Kind regards, 
Oneplan.