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Deanne

1 reviews | Active since Dec 2022

15 Feb 2025, 10:17

I spoke with a consultant named Mapula

I spoke with a consultant named Mapula. She was kind, helpful and professional with a gentle pet insurance heart❣️ She stayed on the line while I was trying to sort out a repayment matter, helping with advice until the matter was sorted out. It was refreshing. Thank you, Mapula🙏🏻

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply15 Feb 2025, 12:07
Official
Hi Deanne, 

Thank you for your heartfelt feedback! We're so pleased to hear that Mapula provided kind, professional, and patient assistance. Her dedication to guiding you through the process and ensuring everything was resolved truly reflects the care we strive for at Oneplan. 

We’ll be sure to share your appreciation with her! 

Kind regards, 
Oneplan.