RR
Ronel R

1 reviews | Active since May 2024

27 Aug 2024, 11:06

I spoke to Sophie (C...

I spoke to Sophie (Consultant) and she was very helpful in providing information that were required for an admission of a Wellness patient.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply27 Aug 2024, 11:54
Official
Dear Ronel,

Thank you for sharing your service experience with us. Our clients are our number one priority, and we aim to provide them with the best service possible. 
 
Kindly note should any diagnostic tests be done related to wellness it will be reviewed under the day-to-day benefit up to the respective cover limit depending on the selected plan that the client is covered on.

Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***. 

Kind Regards,
Oneplan