AA
Adriaan A
1 reviews | Active since Feb 2026
13 Sept 2023, 12:50
I spoke to a gentleman called *Sibusiso* , he was very professional and extremely quick in assisting me to get my fur baby date of birth sorter and also for pointing me in the right direction for canceling my previous policy for another pet that passed
I spoke to a gentleman called *Sibusiso* , he was very professional and extremely quick in assisting me to get my fur baby date of birth sorter and also for pointing me in the right direction for canceling my previous policy for another pet that passed. This is the second time I've delt with One Plan Pet Insurance. I've recommended them family and friends. I will definitely NOT be going over to another pet insurance as i can see their passion is truly to assist us and our fur babies 24/7 Thanks to the whole of One Plan Pet Insurance and their professional team. Thank you from me and Maximus.🐶
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Oneplan Insurance's replyOfficial
13 Sept 2023, 15:58Hi Adriaan,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the Sibusiso is highly valued.
Our clients and fur-babies are important to us, we aim to always provide them with the best service possible and we are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
We are pleased to hear that besides the current situation, you found an insurer that exceeds your expectations, and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the Sibusiso is highly valued.
Our clients and fur-babies are important to us, we aim to always provide them with the best service possible and we are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
We are pleased to hear that besides the current situation, you found an insurer that exceeds your expectations, and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
Please give our love to Maximus, and may the memories you share with your fur-baby that passed on, forever be close to your heart.
Kind Regards,
Oneplan
Kind Regards,
Oneplan
Oneplan Insurance's reply13 Sept 2023, 15:58
Official
Hi Adriaan,
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the Sibusiso is highly valued.
Our clients and fur-babies are important to us, we aim to always provide them with the best service possible and we are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
We are pleased to hear that besides the current situation, you found an insurer that exceeds your expectations, and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
Thank you for sharing your service experience with us. Your 5-star rating on the service received from the Sibusiso is highly valued.
Our clients and fur-babies are important to us, we aim to always provide them with the best service possible and we are so sorry to hear about the passing away of your fur-baby. Our deepest sympathies to you and your family.
We are pleased to hear that besides the current situation, you found an insurer that exceeds your expectations, and we are so proud of the team for assisting you professionally and with compassion during this difficult time.
Please give our love to Maximus, and may the memories you share with your fur-baby that passed on, forever be close to your heart.
Kind Regards,
Oneplan
Kind Regards,
Oneplan