IH
Ilse H
1 reviews | Active since Jul 2018
07 Apr 2025, 13:03
I sent them a Whatsup to change my email address on my policy
I sent them a Whatsup to change my email address on my policy. I was expecting a call back, but instead immediately received a reply that Sibusiso Ncambaca had already seen the request and updated my personal information. I am super impressed with the quick response.
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Oneplan Insurance's replyOfficial
07 Apr 2025, 13:08Hi Ilse,
Thank you for sharing your experience! We're thrilled to hear that Sibusiso handled your request so promptly and efficiently. It’s always great to know when our team goes the extra mile to provide seamless service—we’ll be sure to pass on your appreciation to him!
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for sharing your experience! We're thrilled to hear that Sibusiso handled your request so promptly and efficiently. It’s always great to know when our team goes the extra mile to provide seamless service—we’ll be sure to pass on your appreciation to him!
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Oneplan Insurance's reply07 Apr 2025, 13:08
Official
Hi Ilse,
Thank you for sharing your experience! We're thrilled to hear that Sibusiso handled your request so promptly and efficiently. It’s always great to know when our team goes the extra mile to provide seamless service—we’ll be sure to pass on your appreciation to him!
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for sharing your experience! We're thrilled to hear that Sibusiso handled your request so promptly and efficiently. It’s always great to know when our team goes the extra mile to provide seamless service—we’ll be sure to pass on your appreciation to him!
Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.