DD
Demetria D

1 reviews | Active since Jan 2025

08 Jan 2025, 12:36

I sent in a cancellation request through WhatsApp and it was really user friendly

I sent in a cancellation request through WhatsApp and it was really user friendly. Took a few minutes and agent Shari Govender got in contact with me and assisted promptly and efficiently. Followed by cancellation confirmation email. Thank you very much for making the process so easy.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply08 Jan 2025, 12:57
Official
Hi Demetria, 

Thank you for your feedback! We’re glad to hear that the process was user-friendly and that Shari assisted you promptly and efficiently. 

Making things easy for our clients is always our goal. 

Thank you for sharing your experience with us! 

Kind regards, 
Oneplan.