CJ
Cathy J
1 reviews | Active since Apr 2025
23 Apr 2025, 15:30
I send a whatsapp and enquire about my plan options and limits and Sophie helped me with my concerns in a prompt manner
I send a whatsapp and enquire about my plan options and limits and Sophie helped me with my concerns in a prompt manner. No need for me to call the call centre love the whatsapp option.
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
23 Apr 2025, 15:38Hi Cathy,
Thank you for your wonderful feedback! We're so pleased to hear that Sophie was able to assist you promptly and that you found our WhatsApp service convenient.
We're glad it's making things easier for you—no call centre wait times needed! We're always here to help whenever you need us.
Kind regards
Oneplan.
Thank you for your wonderful feedback! We're so pleased to hear that Sophie was able to assist you promptly and that you found our WhatsApp service convenient.
We're glad it's making things easier for you—no call centre wait times needed! We're always here to help whenever you need us.
Kind regards
Oneplan.
Oneplan Insurance's reply23 Apr 2025, 15:38
Official
Hi Cathy,
Thank you for your wonderful feedback! We're so pleased to hear that Sophie was able to assist you promptly and that you found our WhatsApp service convenient.
We're glad it's making things easier for you—no call centre wait times needed! We're always here to help whenever you need us.
Kind regards
Oneplan.
Thank you for your wonderful feedback! We're so pleased to hear that Sophie was able to assist you promptly and that you found our WhatsApp service convenient.
We're glad it's making things easier for you—no call centre wait times needed! We're always here to help whenever you need us.
Kind regards
Oneplan.