LL
Lynette L

1 reviews | Active since Dec 2023

18 Dec 2023, 15:41

I requested a add-on to my current policy and received kon applicable feedback via email

I requested a add-on to my current policy and received kon applicable feedback via email. This carried on for more than a week. Today I decided to take up the issue via the WA Grp. All add ons and changes were done within an hour and it was confirmed with me. I was also informed about my new monthly premium. I am really very pleased. 🤗I would like to thank Nicole and Sibusiso for their excellent service rendering.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply18 Dec 2023, 16:03
Official
Hi Lynette 

Thank you for sharing your service experience with us.  We're delighted that you experienced swift and effective service. Having dedicated service champions like Nicole & Sibusiso ensures that all our clients consistently receive outstanding service. 

Thank you for being part of the One Plan family. 

Regards
One Plan