CJ
Cathy J
1 reviews | Active since Apr 2025
01 May 2025, 23:08
I request after hours for my benefits and booster amount to be loaded on my one card as I need the funds tomorrow for the Vet
I request after hours for my benefits and booster amount to be loaded on my one card as I need the funds tomorrow for the Vet. I was assisted by Keoagile Mosime and within minutes the amount was loaded after hours and on a holiday day I thought they will only look at my request tomorrow. To my surprise I was assisted within minutes.
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Oneplan Insurance's replyOfficial
02 May 2025, 06:59Hi Cathy,
Thank you for sharing your experience. We’re pleased to hear that Keoagile was able to assist you so promptly—especially after hours and on a holiday.
We’re glad we could help when you needed it most, and we’ll be sure to share your kind words with Keoagile.
Kind regards
Oneplan.
Thank you for sharing your experience. We’re pleased to hear that Keoagile was able to assist you so promptly—especially after hours and on a holiday.
We’re glad we could help when you needed it most, and we’ll be sure to share your kind words with Keoagile.
Kind regards
Oneplan.
Oneplan Insurance's reply02 May 2025, 06:59
Official
Hi Cathy,
Thank you for sharing your experience. We’re pleased to hear that Keoagile was able to assist you so promptly—especially after hours and on a holiday.
We’re glad we could help when you needed it most, and we’ll be sure to share your kind words with Keoagile.
Kind regards
Oneplan.
Thank you for sharing your experience. We’re pleased to hear that Keoagile was able to assist you so promptly—especially after hours and on a holiday.
We’re glad we could help when you needed it most, and we’ll be sure to share your kind words with Keoagile.
Kind regards
Oneplan.