EJ
Estelle J
1 reviews | Active since Jul 2019
16 Feb 2024, 11:08
I received new cards for my mother and myself and I could not activate the cards on the app
I received new cards for my mother and myself and I could not activate the cards on the app. I contacted Khoza Cate last night and this morning I received confirmation that she activated our cards. I was very impressed by her kind professional and quick service. She deserves a 5 star. Thank you Estelle Joubert
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Replies (1)
Oneplan Insurance's replyOfficial
16 Feb 2024, 13:15Hi Estelle,
Thank you for sharing your service experience with us. We’re thrilled to hear that Cate assisted you as nicely as she did and that your experience was an absolute pleasure. Our clients are important to us, we aim to provide them with the best service possible and we are delighted to have you and your mom a part of the Oneplan Family.
We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We’re thrilled to hear that Cate assisted you as nicely as she did and that your experience was an absolute pleasure. Our clients are important to us, we aim to provide them with the best service possible and we are delighted to have you and your mom a part of the Oneplan Family.
We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan Insurance's reply16 Feb 2024, 13:15
Official
Hi Estelle,
Thank you for sharing your service experience with us. We’re thrilled to hear that Cate assisted you as nicely as she did and that your experience was an absolute pleasure. Our clients are important to us, we aim to provide them with the best service possible and we are delighted to have you and your mom a part of the Oneplan Family.
We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We’re thrilled to hear that Cate assisted you as nicely as she did and that your experience was an absolute pleasure. Our clients are important to us, we aim to provide them with the best service possible and we are delighted to have you and your mom a part of the Oneplan Family.
We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan