SS
Sonja S
1 reviews | Active since Apr 2020
27 Jun 2024, 12:19
I received friendly and efficient service from Thembakazi
I received friendly and efficient service from Thembakazi. It can be difficult to find proper help via phone, but I am pleased with the support I received from him. Thank you.
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Replies (1)
Oneplan Insurance's replyOfficial
27 Jun 2024, 13:38Hi Sonja,
Thank you for sharing your service experience with us. Our team is dedicated to providing the best possible service to our clients and we are delighted to have you a part of the Oneplan Family.
We sincerely apologize for any delays you may have experienced as we strive to attend to all our queries promptly. We have alternative options for clients to utilize. Clients may send a "call me back" request directly from the App or you can send a message via Whatsapp on *** or an email can be sent to *** and one of our friendly consultants will be in touch with you.
If you need any assistance, our team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Our team is dedicated to providing the best possible service to our clients and we are delighted to have you a part of the Oneplan Family.
We sincerely apologize for any delays you may have experienced as we strive to attend to all our queries promptly. We have alternative options for clients to utilize. Clients may send a "call me back" request directly from the App or you can send a message via Whatsapp on *** or an email can be sent to *** and one of our friendly consultants will be in touch with you.
If you need any assistance, our team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply27 Jun 2024, 13:38
Official
Hi Sonja,
Thank you for sharing your service experience with us. Our team is dedicated to providing the best possible service to our clients and we are delighted to have you a part of the Oneplan Family.
We sincerely apologize for any delays you may have experienced as we strive to attend to all our queries promptly. We have alternative options for clients to utilize. Clients may send a "call me back" request directly from the App or you can send a message via Whatsapp on *** or an email can be sent to *** and one of our friendly consultants will be in touch with you.
If you need any assistance, our team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Our team is dedicated to providing the best possible service to our clients and we are delighted to have you a part of the Oneplan Family.
We sincerely apologize for any delays you may have experienced as we strive to attend to all our queries promptly. We have alternative options for clients to utilize. Clients may send a "call me back" request directly from the App or you can send a message via Whatsapp on *** or an email can be sent to *** and one of our friendly consultants will be in touch with you.
If you need any assistance, our team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan