KK
Katlego K

1 reviews | Active since May 2026

29 May 2026, 11:46

I received exceptional response to my query by Angel Mance

I received exceptional response to my query by Angel Mance. Immediately she introduced herself I remembered her name from a few months ago she assisted me with my questions and query on my policy when I was pregnant and experiencing pregnancy complications, after I had received a call from an impatient agent with an appalling attitude. Some of the customer care agents can be rather awful to talk to but she's truly an angel. Thank you for your kindness and dedication to giving us exceptional service always. ❤️

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply29 May 2026, 12:16
Official
Hi Katlego, 

Thank you for your kind words and for awarding us a 5 star rating. We’re thrilled that your experience with Angel was excellent. We look forward to supporting you for many years.

Kind regards,
Oneplan.