SN
Santhuri N

1 reviews | Active since Feb 2014

19 Dec 2024, 07:47

I received assistance from shari govender who resolved my issue early in the morning with such promptness before I even got to the office

I received assistance from shari govender who resolved my issue early in the morning with such promptness before I even got to the office. I had an issue with the app verifying my details and she rectified everything and loaded the funds on my card for my fur baby's appointment. Best service I've received from one plan insurance.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Dec 2024, 11:06
Official
Hi Santhuri,

We love that Shari made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting Shari on her excellent customer service. Our clients and fur-babies are important to us and we strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. 
Please give our love and well wishes to Chase.

We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship.

Kind Regards,
Oneplan