SM
Sylvia M

1 reviews | Active since Dec 2024

05 Dec 2024, 12:38

I received a sms earlier regarding my kitten's cover

I received a sms earlier regarding my kitten's cover. And that he will not be covered if a payment isn't made. Debit order did not go through on the 2nd of December. I changed it on the 2nd of December to the 7th of December A very helpful consultant by the name of Wisane helped me and assured me that debit will be done on the 7th and not to worry Very helpful and convenient indeed. Much appreciated 🙏

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply05 Dec 2024, 14:16
Official
Hi Sylvia,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs and for sharing your positive service experience. Our clients and fur-babies are important to us, and we aim to always provide them with the best service possible.  We are delighted to know that service champions such as Wisane continue to make us proud and we will surely pass the message on.
 
We look forward to a long and fruitful relationship. 

Kind Regards, 
Oneplan