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Nikiwe N

1 reviews | Active since Dec 2021

03 Jun 2024, 15:14

I received a double debit, I contacted them and the first agent I spoke to finished our chat before explaining

I received a double debit, I contacted them and the first agent I spoke to finished our chat before explaining. However, Tshegofatso Matlakala gave great service and explained with patience what the problem could be while providing a possible solution. 5 stars to Tsheg

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply03 Jun 2024, 17:24
Official
Hi Nikiwe,

Thank you for sharing your positive service experience with us and for letting us know how helpful Tshegofatso was. Your 5-star rating on the service received is highly valued. We appreciate the opportunity granted to restore the experience and we are delighted to hear that despite the circumstances the team has made such a lasting impression on you. We look forward to keeping you impressed for the years to come.
   
Thank you for being a part of the Oneplan Family.
  
Kind Regards,
Oneplan