IL
Ida L
1 reviews | Active since Dec 2020
10 Jul 2023, 11:06
I put a claim in dur...
I put a claim in during May 2023 still pending
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Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
11 Jul 2023, 09:47Good day Ida,
Thank you for taking our call earlier and allowing us the opportunity to further discuss the matter at hand.
We sincerely apologize for any inconvenience caused and the circumstances under which your Hellopeter posting has reached. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations as we do value you as our client.
As per our telephonic discussion we are currently dealing with the matter and once we receive feedback from the relevant department, we will revert to you.
Once again apologize for any inconvenience caused and hope to restore the experience.
Kind Regards,
Oneplan
Thank you for taking our call earlier and allowing us the opportunity to further discuss the matter at hand.
We sincerely apologize for any inconvenience caused and the circumstances under which your Hellopeter posting has reached. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations as we do value you as our client.
As per our telephonic discussion we are currently dealing with the matter and once we receive feedback from the relevant department, we will revert to you.
Once again apologize for any inconvenience caused and hope to restore the experience.
Kind Regards,
Oneplan
Oneplan Insurance's reply11 Jul 2023, 09:47
Official
Good day Ida,
Thank you for taking our call earlier and allowing us the opportunity to further discuss the matter at hand.
We sincerely apologize for any inconvenience caused and the circumstances under which your Hellopeter posting has reached. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations as we do value you as our client.
As per our telephonic discussion we are currently dealing with the matter and once we receive feedback from the relevant department, we will revert to you.
Once again apologize for any inconvenience caused and hope to restore the experience.
Kind Regards,
Oneplan
Thank you for taking our call earlier and allowing us the opportunity to further discuss the matter at hand.
We sincerely apologize for any inconvenience caused and the circumstances under which your Hellopeter posting has reached. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations as we do value you as our client.
As per our telephonic discussion we are currently dealing with the matter and once we receive feedback from the relevant department, we will revert to you.
Once again apologize for any inconvenience caused and hope to restore the experience.
Kind Regards,
Oneplan