BK
Brigitte K
1 reviews | Active since Apr 2020
04 Apr 2024, 14:59
i processed a claim for my pet, but i think i was worried so did it under thw wrong pet, but Mbali Fatyela was very helpful
i processed a claim for my pet, but i think i was worried so did it under thw wrong pet, but Mbali Fatyela was very helpful. changed my pets name to the correct one and approved my claim same day
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Replies (1)
Oneplan Insurance's replyOfficial
04 Apr 2024, 16:43Hi Brigitte,
Thank you for sharing your service experience with us and for complimenting Mbali on her excellent customer service. Our clients are our number one priority, we aim to provide them with the best service possible and we are delighted that we were able to create a memorable experience for you in your time of need.
Thank you for sharing your service experience with us and for complimenting Mbali on her excellent customer service. Our clients are our number one priority, we aim to provide them with the best service possible and we are delighted that we were able to create a memorable experience for you in your time of need.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply04 Apr 2024, 16:43
Official
Hi Brigitte,
Thank you for sharing your service experience with us and for complimenting Mbali on her excellent customer service. Our clients are our number one priority, we aim to provide them with the best service possible and we are delighted that we were able to create a memorable experience for you in your time of need.
Thank you for sharing your service experience with us and for complimenting Mbali on her excellent customer service. Our clients are our number one priority, we aim to provide them with the best service possible and we are delighted that we were able to create a memorable experience for you in your time of need.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan