I needed to update my delivery details as OnePlan is sending me a new card for my furbabies - I had Shannen Mc Pherson (I hope I spelt that correctly) help me, he/she was fast and efficient

Hi Chelsea,

Thank you for sharing your service experience with us and complimenting Shannen on her excellent customer service. We are glad to hear that Shannen assisted you with her friendly service in updating your address details.
We aim to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this.
  
Thank you for choosing Oneplan for your insurance needs. 
     
Kind Regards,
Oneplan