sM
samantha M

1 reviews | Active since Feb 2010

07 Apr 2025, 16:09

I needed to change my debit order date and could do it quickly via WhatsApp

I needed to change my debit order date and could do it quickly via WhatsApp. No need to call a customer service number and hold on for hours.

0
Replies (2)
sM
samantha M's update07 Apr 2025, 16:14
Reviewer Update
I completely forgot to add that I was helped by Sophie :)
Oneplan Insurance
Oneplan Insurance's reply07 Apr 2025, 17:42
Official
Hi Samantha, 

We're so glad to hear that you found the WhatsApp option quick and convenient! Making things easier for you is what we're all about, and it's great to know you could update your debit order date without any hassle. We'll be sure to recognize Sophie for her efforts in making your experience one to remember. 

Kind regards, 
Oneplan.