ZH
Zainub H

1 reviews | Active since Mar 2024

23 Nov 2024, 12:08

I needed to add 2 more pets to my one plan policy and it was so simple

I needed to add 2 more pets to my one plan policy and it was so simple. The app directed me to watsapp where I chatted to an agent WISANE. WISANE was amazing, so simple and I was guided through to the entire process. So professional and always kept me informed while he/she was busy processing everything. I am extremely impressed and satisfied with the service I received with adding my 2 fur babies on the one plan policy. Thank you Wisane

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply24 Nov 2024, 12:45
Official
Hi Zainub,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are pleased to hear that Wisane created a memorable experience for you in your time of need and we look forward to keeping you impressed for the years to come.
  
Please give our love to Loki and we would like to extend a warm welcome to Bella and Luna.
 
Kind Regards,
Oneplan