Z
Zaahida
1 reviews | Active since Dec 2025
24 Mar 2026, 09:58
I needed help with processing a claim due to multiple payments
I needed help with processing a claim due to multiple payments. Rutendo Adelaide was extremely friendly and efficient. Everything was sorted in under 30 mins. I am always impressed at the service received by OnePlan - my fur babies are definitely in good hands.
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Replies (1)
Oneplan Insurance's replyOfficial
24 Mar 2026, 10:37Hi Zaahida,
Thank you so much for sharing your feedback with us! We’re delighted to hear that you received very good service today and that our consultant stayed in touch until everything was fully resolved. That level of dedication and follow‑through is exactly what we strive for, and it’s wonderful to know it made such a positive difference to your experience.
We truly appreciate your kind words, and we agree, team members who show that level of commitment are indeed a great asset to Oneplan.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Thank you so much for sharing your feedback with us! We’re delighted to hear that you received very good service today and that our consultant stayed in touch until everything was fully resolved. That level of dedication and follow‑through is exactly what we strive for, and it’s wonderful to know it made such a positive difference to your experience.
We truly appreciate your kind words, and we agree, team members who show that level of commitment are indeed a great asset to Oneplan.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Oneplan Insurance's reply24 Mar 2026, 10:37
Official
Hi Zaahida,
Thank you so much for sharing your feedback with us! We’re delighted to hear that you received very good service today and that our consultant stayed in touch until everything was fully resolved. That level of dedication and follow‑through is exactly what we strive for, and it’s wonderful to know it made such a positive difference to your experience.
We truly appreciate your kind words, and we agree, team members who show that level of commitment are indeed a great asset to Oneplan.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Thank you so much for sharing your feedback with us! We’re delighted to hear that you received very good service today and that our consultant stayed in touch until everything was fully resolved. That level of dedication and follow‑through is exactly what we strive for, and it’s wonderful to know it made such a positive difference to your experience.
We truly appreciate your kind words, and we agree, team members who show that level of commitment are indeed a great asset to Oneplan.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.