I needed assistance with details of a potential claim and Patience was efficient and helpful and no time was wasted in answering all my queries

Hi Mark, 

Thank you for your lovely feedback! We're so pleased to hear that Patience was efficient and helpful in assisting you with your claim queries. We'll be sure to pass on your praise — she’ll be thrilled to know she made a difference. Well done indeed! 

Kind regards, 
Oneplan.