EB
Emil B
1 reviews | Active since Mar 2020
21 Feb 2025, 10:07
I needed assistance and Kopano Makgeledise of OnePlan was extremely helpful through OnePlan's Whatsapp chat
I needed assistance and Kopano Makgeledise of OnePlan was extremely helpful through OnePlan's Whatsapp chat. 4 stars for OnePlan Insurance because the long delay of their whatsapp chat is a bit frustrating.
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Oneplan Insurance's replyOfficial
21 Feb 2025, 10:16Hi Emil,
Thank you for your honest feedback! We're glad to hear that Kopano provided you with excellent assistance through our WhatsApp chat. We appreciate your patience and understand that delays can be frustrating—we’re always working on improving our response times. Your support and constructive feedback mean a lot to us!
We appreciate having you as part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for your honest feedback! We're glad to hear that Kopano provided you with excellent assistance through our WhatsApp chat. We appreciate your patience and understand that delays can be frustrating—we’re always working on improving our response times. Your support and constructive feedback mean a lot to us!
We appreciate having you as part of the Oneplan family!
Kind regards,
Oneplan.
Oneplan Insurance's reply21 Feb 2025, 10:16
Official
Hi Emil,
Thank you for your honest feedback! We're glad to hear that Kopano provided you with excellent assistance through our WhatsApp chat. We appreciate your patience and understand that delays can be frustrating—we’re always working on improving our response times. Your support and constructive feedback mean a lot to us!
We appreciate having you as part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for your honest feedback! We're glad to hear that Kopano provided you with excellent assistance through our WhatsApp chat. We appreciate your patience and understand that delays can be frustrating—we’re always working on improving our response times. Your support and constructive feedback mean a lot to us!
We appreciate having you as part of the Oneplan family!
Kind regards,
Oneplan.