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Aboubakar I

1 reviews | Active since Nov 2024

14 Nov 2024, 12:07

I m getting to know ...

I m getting to know how it works so now I know I can draw from any atm accept fnb thank you

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply14 Nov 2024, 15:44
Official
Hi Aboubakar,

Thank you for choosing Oneplan for your insurance needs. Our clients are our number one priority, and we aim to provide them with the best service possible. 
 
Kindly note that when funds are loaded onto your Onecard, you can swipe your card at the service provider, however, should you experience any issues with swiping the Onecard at a service provider, you may withdraw the funds at the till points of your nearest supermarket or an ATM. Should you wish to withdraw the funds from an ATM, please note bank charges will be applicable. Once the funds have been utilized, we will require a computerized detailed legible invoice in order for the claim to be assessed accordingly. 
 
Should you require further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to message us on ***. 
        
Thank you for being a part of the Oneplan Family.
        
Kind Regards,
Oneplan