I just want to take a moment to name and fame

Item: Oneplan Insurance
Rating: 5
Author: Shane S

I just want to take a moment to name and fame. One plan pet insurance always delivers. Big shout out to you and to Nompumelelo Zinhle Molio for excellent service she really had the patience with me and making me understand everything better not just via chat on ten App she phoned me because I was so cold fused but she managed to calm me down and fixed the confusion fast and with a great deal of empathy and understanding thanks so much darling you are really a star even for going the extra mile

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Replies (1)

Oneplan Insurance's replyOfficial

01 Mar 2023, 16:32

Hi Shane,

Thank you for sharing your service experience with us and for complimenting Nompumelelo on her excellent customer service. We strive to deliver excellent service on every single interaction, and we are pleased to hear that you are happy with the service provided and will surely pass the message on.

We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.

Thank you for being a part of the Oneplan Family.

Kind Regards,
Oneplan

Oneplan Insurance's reply01 Mar 2023, 16:32

Official

Hi Shane,