PF
Phumelela F

1 reviews | Active since Jun 2023

12 Jun 2023, 08:28

I haven't used the m...

I haven't used the medical aid as yet but I fully understand how it works and honestly it is a good medical aid no hassle in using it

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply12 Jun 2023, 08:51
Official
Hi Phumelela,

Thank you for sharing your service experience with us and complimenting the team on their excellent customer service. We are delighted that you have found an insurer that exceeds your expectations and look forward to keeping you impressed for the years to come as we strive to provide excellent services daily and are glad to hear that we were able to assist in this regard. 

Kindly note that our product is not a Medical Aid product but a Health Insurance product. Our products are marketed and disclosed that we cover up to certain cover limits as the cover is not unlimited. Detailed information on the benefits and cover limits is listed on your policy documents.
Should you need further assistance, kindly do feel free to engage with us on our WhatsApp platform *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you. 
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship.
  
Kind Regards,
Oneplan