TT
Tracy T
1 reviews | Active since Sept 2023
18 Oct 2023, 12:35
I have never made a claim and wanted to do my first one
I have never made a claim and wanted to do my first one. They helped and guided me and answered all my questions. When I tried to load my claim I was having problems to which Mpumi Z Moloi escalated the problem. Mpumi sorted it out for me and loaded the claim for me.
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Replies (1)
Oneplan Insurance's replyOfficial
18 Oct 2023, 14:58Hi Tracy,
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs and for sharing your service experience with us.
We love that Mpumi has made such a lasting impression on you and we apologize for any issues you may have experienced. Our fur-family is important to us, and we aim to provide them with the best service possible. We are pleased to hear that despite the circumstances we were able to create a memorable experience.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs and for sharing your service experience with us.
We love that Mpumi has made such a lasting impression on you and we apologize for any issues you may have experienced. Our fur-family is important to us, and we aim to provide them with the best service possible. We are pleased to hear that despite the circumstances we were able to create a memorable experience.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Oneplan Insurance's reply18 Oct 2023, 14:58
Official
Hi Tracy,
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs and for sharing your service experience with us.
We love that Mpumi has made such a lasting impression on you and we apologize for any issues you may have experienced. Our fur-family is important to us, and we aim to provide them with the best service possible. We are pleased to hear that despite the circumstances we were able to create a memorable experience.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs and for sharing your service experience with us.
We love that Mpumi has made such a lasting impression on you and we apologize for any issues you may have experienced. Our fur-family is important to us, and we aim to provide them with the best service possible. We are pleased to hear that despite the circumstances we were able to create a memorable experience.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan