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Hi Nolutando,

Thank you for reaching out to us. Our clients are important to us, and we hope to always provide them with the best service possible. Kindly note that premiums are collected in advance and not in arrears.

We have proceeded to forward your details to the relevant department, and one of our consultants will be in contact with you to assist you further.
   
Thank you for choosing Oneplan for your insurance needs.
   
Kind Regards,
Oneplan