LL
Loushen L

1 reviews | Active since Sept 2023

18 Oct 2023, 13:08

I have had a very ba...

I have had a very bad experience with Oneplan I will not any good reviews about them if anyone will like to sing up with them please be very careful with what you sing up and make sure you see all the tandc because they will come up with something else

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply18 Oct 2023, 15:53
Official
Hi Loushen,

Thank you for taking the time to bring this to our attention. 
      
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us, and we do apologize for the inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
 
We have acknowledged your complaint and escalated the matter to the relevant department, one of our consultants will be in contact with you to further discuss the matter at hand, 
   
Once again apologize for any inconvenience caused and hope to restore the experience. 

Kind Regards, 
Oneplan