CS
Chris S
1 reviews | Active since Oct 2023
17 Oct 2023, 15:59
I have been with Oneplan pet insurance for 3 years now and I've never had an issue
I have been with Oneplan pet insurance for 3 years now and I've never had an issue. Being able to chat to support on whatsapp is rare and when needing some information and resolving getting my new card activated, Mathepelo Mathibe's great service got it sorted it quicker than trying to figure out which prompt gets you a human!
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Oneplan Insurance's replyOfficial
17 Oct 2023, 17:26Hi Chris,
Thank you for sharing your service experience with us. We’re thrilled to hear that Mathapelo and the team assisted you as nicely as they did and that your experience is always an absolute pleasure. Our clients and fur-babies are important to us, we aim to provide them with the best service possible and we love having Apollo and Aether a part of the Oneplan Family.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship
Thank you for sharing your service experience with us. We’re thrilled to hear that Mathapelo and the team assisted you as nicely as they did and that your experience is always an absolute pleasure. Our clients and fur-babies are important to us, we aim to provide them with the best service possible and we love having Apollo and Aether a part of the Oneplan Family.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply17 Oct 2023, 17:26
Official
Hi Chris,
Thank you for sharing your service experience with us. We’re thrilled to hear that Mathapelo and the team assisted you as nicely as they did and that your experience is always an absolute pleasure. Our clients and fur-babies are important to us, we aim to provide them with the best service possible and we love having Apollo and Aether a part of the Oneplan Family.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship
Thank you for sharing your service experience with us. We’re thrilled to hear that Mathapelo and the team assisted you as nicely as they did and that your experience is always an absolute pleasure. Our clients and fur-babies are important to us, we aim to provide them with the best service possible and we love having Apollo and Aether a part of the Oneplan Family.
We are glad to have been with you for the past 3 years and look forward to an even longer and more fruitful relationship
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan