TG
Teneal G
1 reviews | Active since May 2025
26 Feb 2026, 14:26
I have been with one...
I have been with oneplan for 9 years, absolutely cannot fault their customer service, and support especially during stressful times like when my one dog had ACL surgery, no problem claiming at all, i was able to focus on my pets recovery rather than worrying about how to pay the vet bill, their whatsapp customer care line is brilliant, thorough and helped me quickly and efficiently, hands down the best pet medical aid
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Oneplan Insurance's replyOfficial
26 Feb 2026, 14:48Hi Teneal,
Thank you for your loyalty and for sharing such a heartfelt experience. It means a great deal to us that you’ve trusted Oneplan for 9 years, and we’re especially glad we could support you during such a stressful time with your dog’s ACL surgery. Helping you focus on your pet’s recovery while we take care of the claims process is exactly what we strive for. We’re also thrilled to hear our WhatsApp customer care team provided quick and thorough assistance.
Thank you for your loyalty and for sharing such a heartfelt experience. It means a great deal to us that you’ve trusted Oneplan for 9 years, and we’re especially glad we could support you during such a stressful time with your dog’s ACL surgery. Helping you focus on your pet’s recovery while we take care of the claims process is exactly what we strive for. We’re also thrilled to hear our WhatsApp customer care team provided quick and thorough assistance.
Your kind words truly motivate us to keep delivering the best possible care for you and your pets. We’re always here whenever you need us.
Kind regards,
Oneplan.
Kind regards,
Oneplan.
Oneplan Insurance's reply26 Feb 2026, 14:48
Official
Hi Teneal,
Thank you for your loyalty and for sharing such a heartfelt experience. It means a great deal to us that you’ve trusted Oneplan for 9 years, and we’re especially glad we could support you during such a stressful time with your dog’s ACL surgery. Helping you focus on your pet’s recovery while we take care of the claims process is exactly what we strive for. We’re also thrilled to hear our WhatsApp customer care team provided quick and thorough assistance.
Thank you for your loyalty and for sharing such a heartfelt experience. It means a great deal to us that you’ve trusted Oneplan for 9 years, and we’re especially glad we could support you during such a stressful time with your dog’s ACL surgery. Helping you focus on your pet’s recovery while we take care of the claims process is exactly what we strive for. We’re also thrilled to hear our WhatsApp customer care team provided quick and thorough assistance.
Your kind words truly motivate us to keep delivering the best possible care for you and your pets. We’re always here whenever you need us.
Kind regards,
Oneplan.
Kind regards,
Oneplan.