LS
Lindi S

1 reviews | Active since Sept 2014

09 Jun 2022, 15:25

I have been waiting ...

I have been waiting since Tuesday to add my new pet onto my OnePlan Pet Insurance.... I got a call from Karabo Malefetsane this morning to check how far the process was, and he added my pet and sorted everything out with a 5 minute phonecall. Excellent, friendly service - absolute pleasure dealing with him!! Then this afternoon, I had a glitch with loading funds on my card and Mapaseka Dinake, Ashleigh Leibrandt and Kenley Du Plessis resolved it via whatsapp in no time! Excellent service and helpful staff EVERY TIME.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply09 Jun 2022, 16:17
Official
Hi Lindi,

Thank you for sharing your service experience with us. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We're so proud of the team for assisting you in a wonderful manner in your time of need. Our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours.
Please give our love and well wishes to Pixie and Pablo.

Thank you for being a part of the Oneplan Family.
           
Kind Regards,
Oneplan