DR
Dibolelo R

1 reviews | Active since Jan 2020

26 Feb 2024, 11:28

I have been happy wi...

I have been happy with one plan till a month bank when I was struggling with my Pathology claim, really that was not good It took a month for the claim to be processed due to consultants who did not want to listen But all thnx to Julian David's yesterday Thank you very much much for your kindness and prompt response Keep up your good work

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply26 Feb 2024, 13:05
Official
Hi Dibolelo,

Thank you for the feedback on your interaction with Julian. We sincerely apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Julian has made such a lasting impression on you and we will be sure to recognize his efforts. 
   
Thank you for being a part of the Oneplan Family.
   
Kind Regards,
Oneplan