I have been assisted by Kelly van der Haar who sorted out my claims and did my refunds immediately

Hi Zonia,

Thank you for sharing your service experience with us. We’re thrilled to hear that Heather assisted you as nicely as she did and that your claiming experience was as hassle-free as it was. Our fur-family is important to us, and we hope to provide them with the best service possible.
Our love and well wishes are with Zoe and Mia.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
      
Kind Regards,
Oneplan