I had to update my policy by adding pictures of my dogs, done via Whatssapp and was fast

Hi Waldo,

We love that our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
We look forward to keeping you impressed.
      
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
        
Kind Regards,
Oneplan