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Elizna R

1 reviews | Active since Jan 2025

10 Apr 2026, 08:40

I had to pay the difference for rejected claims and previously spoke to an agent to delay the payment until I was paid again

I had to pay the difference for rejected claims and previously spoke to an agent to delay the payment until I was paid again. I contacted OnePlan today and Lucy helped me with the payment link. It was a quick and easy process to sort everything out. Very happy with the service thus far

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Apr 2026, 08:41
Official
Hi Elizna, 

Thank you for taking the time to compliment Lucy. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you. 

Kind regards, 
Onplan.