ER
Elizna R
1 reviews | Active since Jan 2025
10 Apr 2026, 08:40
I had to pay the difference for rejected claims and previously spoke to an agent to delay the payment until I was paid again
I had to pay the difference for rejected claims and previously spoke to an agent to delay the payment until I was paid again. I contacted OnePlan today and Lucy helped me with the payment link. It was a quick and easy process to sort everything out. Very happy with the service thus far
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Replies (1)Oneplan Insurance's replyOfficial
10 Apr 2026, 08:41Hi Elizna,
Thank you for taking the time to compliment Lucy. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Kind regards,
Onplan.
Thank you for taking the time to compliment Lucy. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Kind regards,
Onplan.
Oneplan Insurance's reply10 Apr 2026, 08:41
Official
Hi Elizna,
Thank you for taking the time to compliment Lucy. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Kind regards,
Onplan.
Thank you for taking the time to compliment Lucy. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Kind regards,
Onplan.
