LS
Lisa S

1 reviews | Active since May 2025

29 Oct 2025, 09:59

I had the pleasure of being assisted by Patience regarding my pet insurance query, and I couldn’t be more impressed with her service

I had the pleasure of being assisted by Patience regarding my pet insurance query, and I couldn’t be more impressed with her service. She was incredibly kind, patient, and professional, taking the time to clearly explain everything and ensure I fully understood my options. Her friendly attitude made the whole process smooth and stress-free. It’s rare to find such genuine customer care, and I truly appreciate the effort she put into helping me. Thank you, Patience, for your excellent assistance, you’re a real asset to One Plan!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply29 Oct 2025, 10:02
Official
Hi Lisa, 

Thank you for your heartfelt feedback. We’re so pleased to hear that Patience provided you with such kind, patient, and professional service. It’s wonderful to know that she took the time to explain everything clearly and made your experience smooth and stress-free. We truly value your recognition of her genuine care and dedication. She’s indeed a real asset to the Oneplan team. 

Kind regards, 
Oneplan.