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Skyé skyepaige

1 reviews | Active since Oct 2024

19 Oct 2024, 09:03

I had some trouble with uploading a document to the app, however once I messaged their WhatsApp number I was assisted very quickly

I had some trouble with uploading a document to the app, however once I messaged their WhatsApp number I was assisted very quickly. Patience was very helpful, I sent a picture of the document and she promptly attached it to my claim, all done in a few minutes.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply21 Oct 2024, 09:19
Official
Hi Skye,

We love that Patience from our Digital Team has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
 
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
     
Kind Regards,
Oneplan